Why storytelling matters right now…
Trust is harder
to earn these days. Consumers are skeptical of ads and polished sales messages.
Storytelling humanizes your brand and builds authenticity — which builds
trust.
Customer attention is fractured. We’re competing with endless scrolling and constant notifications. Stories cut through the noise because they engage emotion, not just logic. Suzy’s talks will help you cut to the chase with a story.
Why your audience will care
People buy identity,
not just products. Customers want to belong and align with brands that
reflect who they are and who they aspire to be. Story helps them see themselves
in your mission. Emotion drives action. Neuroscience consistently shows
that emotion influences decision-making more than facts alone. Stories
create emotional connection — and connection leads to action.
What makes this keynote different
Suzy Rounce is
seeking to make this a rally cry for founders, marketers, and teams on
how to build culture, marketing, and customer experience around a single
compelling narrative. Her 25 years of marketing and design experience with
businesses give you a deep-dive perspective of what has worked over the
years. There are plenty of approaches that didn’t resonate so these talks
are fine-tuned to deliver the best and most exciting ideas.
Co-Founder, Creative Director
We won’t just delve into theory– We’ll speak to practical and applicable marketing knowledge that you can put into action immediately.
This is the plot twist your marketing needs.
A rally cry for founders, marketers, and teams on how to build culture, marketing, and customer experience around a single compelling narrative.
In this keynote you will learn:
Let’s break down how to move people from passive observers to passionate, raving fans. When customers feel understood and part of something bigger than themselves, they don’t just buy — they advocate for you and that’s where real growth happens for your business.
In this keynote you will learn:
Your company is unique, and your website shouldn’t feel forgettable or cookie cutter. Suzy will walk you through philosophies for mastering the storytelling perspective. Turning your website into a storytelling machine is the plot twist your business needs.
In this keynote you will learn:
Let’s explore how to build story-driven branding that speaks to the heart — not just the eyes. A brand is so much more than a logo or design system. It’s the emotion you create, the clarity you bring, and the connection you build.
In this keynote you will learn:
Suzy Rounce is currently booking speaking engagements for 2026/27 and would love to talk about how we could make your next event one that sparks more ideas.
Reach out for rates or questions.
Learn More“Marketing and branding can feel both overwhelming and easily overlooked for many new entrepreneurs but Suzy has an incredible ability to cut through that noise. In our SMARTstart program, she consistently takes complex marketing concepts and distills them into clear, actionable priorities that meet business owners exactly where they are in their journey.
What sets Suzy apart from a standard presenter is her talent for making the content genuinely relatable. She uses real-world examples and approachable tools that help participants understand not just what they need to do, but why it matters and how to start, without feeling intimidated. She emphasizes the critical role that marketing strategy plays in long‑term business success and offers a variety of practical, affordable options that empower entrepreneurs to implement changes right away
Our participants leave her sessions feeling informed, confident, and capable. Suzy doesn’t just teach marketing…she demystifies it and turns it into a strategic advantage for small business owners.”
-Jessica W., City of Airdrie, Economic Development
“Taking this workshop was a great experience. It pushed me to slow down and dive deeper into my marketing challenges, helping me focus on my customers’ core problems and find meaningful ways to connect with them. By the end, I had a clear campaign outline and ideas for future campaigns.
What made the experience even better was Suzy’s genuine care and dedication. It’s clear she’s truly passionate about helping businesses succeed. I also love that she runs a digital agency who work with real people who live in and serve our community.
She truly understands the unique needs of local businesses and are genuinely invested in helping. If you’re ready to take control of your marketing, gain deeper insight into your business and uncover the tools and confidence to effectively market to your audience, check out this workshop.”
- Danielle, Small Business Owner
Suzy Rounce, a seasoned visual communicator, creative director and the co-founder of Switchback Creative, has a passion for crafting exceptional marketing and branding experiences alongside her partner in both business and life, Trevor, a skilled full-stack web developer and operations guru. With over two decades of industry experience, Suzy firmly believes that storytelling is the cornerstone upon which all successful companies should build their marketing strategies.
Suzy and Trevor, with Switchback Creative has collaborated with more than 350 businesses, dedicated to forging deep connections between brands and their audience’s hearts and minds through immersive digital experiences. Their dedication and expertise have earned them the Airdrie Business of the Year Award, coupled with finalist nods in a variety of other distinguished categories over the years. They also do a podcast together called, Raising a Business.
Suzy has been running workshops, speaking to audiences of all sizes for over a decade and loves’ sharing what she knows so others can do it themselves. The mission isn’t just to attract customers for your business, but to transform them into passionate, devoted advocates for the brands they serve. We are all storytellers and need to craft digital and marketing experiences that create - not just customers, but raving fans.
We offer small group training and workshops for a hands-on storytelling approach. Your business needs a team that fundamentally understands storytelling and we can train them on how.